Akandadirect Privacy Policy
Personal Information
Akandadirect is committed to protecting your Personal Information in accordance with the Privacy Act 1988 (“Privacy Act”). Personal Information under the Privacy Act includes any information by which a person’s identity can be reasonably determined.
Collection of Personal Information and Purpose for collectionThe Personal Information that we will collect from you will usually include your name, address, telephone number, facsimile number and email address. Our main purpose in collecting Personal Information is to provide you with an efficient, customised and safe shopping experience.
We may collect Personal Information from you when you ask us to provide product or services for you. We may also collect Personal Information from you if you attend one of our displays or subscribe to our mailing list.
General site traffic data is also collected for the purpose of site maintenance and improvement. This provides only generalised information about how often certain pages are viewed. This does not identify individual users, but instead helps us to understand what sorts of products our customers are interested in, and alerts us to any areas of the site that may be difficult to navigate.
Payment detailsAny credit card information that you give to us is used solely for the purpose of billing you for your purchases and is protected by SSL encryption. If you use PayPal for your purchases then we will not see your credit card details. If you choose to pay directly to us by Bankcard, Visa or Mastercard then we will see your credit card details and we will require you to provide us with additional Personal Information to verify your identity.
Links to other sitesThe Akanaddirect site may from time to time contain hyperlinks to other sites both in Australia and overseas. Akandadirect cannot be responsible for the data protection and privacy practices of these sites and we therefore encourage you to familiarise yourself with the Privacy Policy contained on any sites that you access through a hyperlink from this site.
CookiesCookies are small text files that are stored on your computer and contain certain information that identifies each user such as shopping cart information and purchase preferences. Cookies cannot get sensitive data from your computer other such as your email address or any information that you didn't give the requesting page in the first place. If you would rather not have cookies accepted on your computer you can usually configure your browser not to accept them. You will however find that you may not be able to use some sections of the site such as the shopping cart.
Release of Personal Information
We will release Personal Information to a third party to the extent required by law and only when required by law to do so.
