Terms and Conditions Online Jewellery Purchases
Please read our Terms and Conditions carefully before using this
site. Access to and usage of this site is provided subject to
these terms and conditions and use of this site constitutes acceptance
of the terms and conditions
Postage and Delivery
We use Australia Post to deliver your purchases to you and send all of our products by Registered Mail. We have a flat rate of postage within Australia of $5.
For our overseas customers, postage charges are dependant on the
country of delivery and vary between $15 and $17.
We aim to despatch your purchases to you within 5 working days of
receipt of payment. If for any reason we cannot supply your order
we will advise you within 2 working days of receipt of your
order. If you would like your purchases despatched urgently
please advise us by e-mail to sales@akandadirect.com.au at the time of your order.
Refunds
Please choose carefully as we do not offer a refund simply because you have changed your mind.
We believe that we accurately describe the products in our online store
and that the photos of our individual pieces of jewellery display the
colour with a reasonable degree of accuracy. However, the colour
that you see on your computer screen depends on a number of factors
including the colour quality and settings of the computer screen that you are
using. Also, our stones and pearls may reflect different colours
depending on the light.
As we use natural stones and pearls in our sterling silver jewellery
you need to be aware that there may be some colour variations within
the stones and pearls and that some will have natural inclusion.
Any inclusions are not flaws and in many cases these are evidence that
the stones and pearls are not man-made. We believe that
inclusions enhance the natural beauty of our products.
You should also be aware that a lot of our sterling silver
jewellery is hand made and therefore you should expect variations that
are inherent in jewellery that is not mass produced. Again, we
believe that such variations enhance the natural beauty of our sterling
silver jewellery. Please note that the piece of jewellery shown
in the photograph may not be the exact piece that you receive, however,
the dimensions and quality of the piece will be similar. As our
jewellery is handmade there will be individual variations within
similar pieces. If you would like to see a photograph of the
exact piece that you will be receiving we will be happy to e-mail a
copy to you - simply send us an e-mail to sales@akandadirect.com.au requesting a photograph.
Sterling silver is a reasonably soft metal and items such as necklets need to be able to move to fit correctly.
If, when you receive your purchase, you believe that it is
significantly different to that described in our online store or that
it is faulty, we ask that you advise us within 5 days of having
received your purchase. (You can contact us using the form under
the “Contact Us” tab on this website or by email to sales@akandadirect.com.au
.) In these circumstances we will offer you an exchange or refund
provided that you return the product to us with its original package
within 7 days of notifying us.
Payment
Payment is by Bankcard, Mastercard or Visa by using PayPal at the
checkout. You may also arrange for a direct debit from your bank
account through PayPal. We also accept bank cheque or Money Order.
For your own security and ours we recommend that you use PayPal
for your purchases. If you pay for your purchases using
PayPal we do not have access to your credit card details and all
information is collected and held by a third party.
Website Conditions of Use
This Website is available only for your personal use and Akandadirect
has the right to change or discontinue any feature. You must not copy,
reproduce, republish, frame, post, upload, distribute, transmit or
modify in any way all or any part of the material contained on this
Website without the prior written approval of Akandadirect.
The information presented on this Website has been compiled from
various sources and is accurate at the time of its presentation. Please
do not rely on the information contained in this Website as detailed
advice and we recommend that you contact us by e-mail to sales@akandadirect.com.au for detailed and/or specific information.
The descriptions of the various products offered are provided solely
for general information purposes and are not intended to be a complete
description of all the terms and conditions and exclusions applicable
to the product.
This Website is provided on an as is basis without any warranties of
any kind. Akandadirect, to the fullest extent permitted by law,
disclaims all warranties. The Trade Practices Act 1974 (Cth) and all
corresponding state legislation implies terms, conditions and
warranties into some contracts for the supply of goods and services and
prohibits the exclusion, restriction modification of such terms
("Prescribed Terms").
Except as provided by the Prescribed Terms, all warranties express or
implied by law in any way relating to access to, or non access to, the
Website or the use of or reliance upon the Website are excluded. In
addition, Akandadirect does not warrant that the Website will operate
error free or that this Website and its servers are free of computer
viruses and other harmful goods that may infect your computer or other
property on account of your access to, use of, or browsing in this
website or your downloading of any materials, data, text, images,
video, or audio from this website. If your use of the Website
results in the need for servicing or replacing equipment or data,
Akandadirect is not responsible for those costs.
Subject to any contrary provision of the Trade Practices Act,
Akandadirect and the directors and employees of Akandadirect cannot
accept any liability for any loss (whether direct or indirect or
consequential or punitive) arising from the use or access of or
inability to use and access this Website.
This Website may contain links to other sites independently maintained
by others. As Akandadirect does not control these other sites, we
cannot be responsible for the content or accuracy of the information or
other material on these hyperlinked sites or do we make any
recommendation or give any endorsement or approval of any products or
services contained in those sites.
Hyperlinks to this site may only be made with our specified permission.
If you would like to create a hyperlink to this site, please contact
Akandadirect by e-mail to sales@akandadirect.com.au
. Please include in your request, your name, telephone number and a
brief description of your site and why you would like to establish the
link.
This agreement and your relationship with Akandadirect pursuant to this
agreement are governed by the laws of Queensland, Australia, and you
unconditionally and irrevocably agree to submit to the non-exclusive
jurisdiction of the courts of this State for the purpose of resolving
any disputes pursuant to this agreement
Miscellaneous
If any provision of the Terms and Conditions is found to be invalid or
unenforceable by a court of law, such invalidity or unenforceability
will not affect the remainder of the Terms and Conditions which will
continue in full force and effect. All rights not expressly granted are
reserved. This agreement sets out the entire understanding and
agreement between Akandadirect and you with respect to the subject
matter.
You expressly agree that use of this website is at your sole risk.
If you are dissatisfied with this website or any content on this
website or with these Terms and Conditions, your sole and exclusive
remedy is to discontinue using this website.